ASCEND HR SOLUTIONS Ratings and Reviews / StaffMarket PEO Profile


ASCEND HR SOLUTIONS has been a participating member at StaffMarket since 10/13/2003. They have home offices in Salt Lake City, UT. Their web site is located at:www.ascendhr.com

According to our profile ASCEND HR SOLUTIONS is operating in:

  • Alaska
  • Alabama
  • Arizona
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Georgia
  • Hawaii
  • Iowa
  • Idaho
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Massachusetts
  • Maryland
  • Maine
  • Michigan
  • Minnesota
  • Missouri
  • Mississippi
  • Montana
  • North Carolina
  • North Dakota
  • Nebraska
  • New Hampshire
  • New Jersey
  • New Mexico
  • Nevada
  • New York
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Washington
  • Wisconsin
  • West Virginia
  • Wyoming

Company headquarters for ASCEND HR SOLUTIONS are located at:
2196 S 700 E
Salt Lake City, UT 84165-0157
Phone: 801-467-4515
Fax:


Client Retention for ASCEND HR SOLUTIONS - Factors affecting client retention*

* denotes small sample size

Understanding PEO Client Retention Rates - How to interpret these values

  • Of StaffMarket clients who selected ASCEND HR SOLUTIONS and could have stayed with ASCEND HR SOLUTIONS at least one year, 0 percent did.
  • Of StaffMarket clients who selected ASCEND HR SOLUTIONS and could have stayed with ASCEND HR SOLUTIONS at least two years, 0 percent did.
  • Of StaffMarket clients who selected ASCEND HR SOLUTIONS and could have stayed with ASCEND HR SOLUTIONS at least five years, 0 percent did.

Since 1999 StaffMarket has assisted ten of thousands of business owners and managers evaluate their options when searching for a Professional Employer Organization.  Our team periodically surveys each client to ensure they are satisfied their PEO selection.  This survey information is then aggregated and used to create these PEO retention calculations. Note: For some PEOs, StaffMarket may have a limited client count for retention calculations and therefore may not be a reliable measure of a PEOs retention performance.  In addition, some PEO are relatively new and may not have a long retention period to be measured. Retention values are current as of Sunday, August 17, 2014.


Client Ratings and Reviews for ASCEND HR SOLUTIONS - StaffMarket Verified*

Only businesses who have registered with StaffMarket and engaged one of our member PEOs are invited to submit their ratings and comments. No trolls or bogus self promotion is allowed and all reviews have been verbally confirmed with our staff.

Summarized Overall Satisfaction Ratings for ASCEND HR SOLUTIONS
for all reviews: 4.50 out of 5 possible. Rating summarized based on 4 client reviews.

Individual Client Survey Results

Review for by StaffMarket client number: 10643 on .

No comments submitted by this client, review ratings only.

Overall Satisfaction Rating
Category Ratings
Payroll Rating
Service Rating
Work Comp Program Rating
Health Insurance and Employee Benefits Rating
Human Resources Services Rating
Account Manager Rating


Review for by StaffMarket client number: 10643 on .

No comments submitted by this client, review ratings only.

Overall Satisfaction Rating
Category Ratings
Payroll Rating
Service Rating
Work Comp Program Rating
Health Insurance and Employee Benefits Rating
Human Resources Services Rating
Account Manager Rating


Review for by StaffMarket client number: 10643 on .

No comments submitted by this client, review ratings only.

Overall Satisfaction Rating
Category Ratings
Payroll Rating
Service Rating
Work Comp Program Rating
Health Insurance and Employee Benefits Rating
Human Resources Services Rating
Account Manager Rating


Review for by StaffMarket client number: 10643 on .

No comments submitted by this client, review ratings only.

Overall Satisfaction Rating
Category Ratings
Payroll Rating
Service Rating
Work Comp Program Rating
Health Insurance and Employee Benefits Rating
Human Resources Services Rating
Account Manager Rating


About StaffMarket Verified Reviews

Since 1999, StaffMarket has assisted thousands of business owners find the best PEO for their needs. Each calendar quarter we poll each busineses to determine how satisfied they are with the PEO they have chosen. PEO clients rank their PEO from 1 - 5 on 6 categories:

Payroll Accuracy Payroll services are a critical part of the PEO value for a business. A PEO who makes errors with inaccurate payroll can be very frustrating for the PEO client and its employees. Payroll services are vital to cusomter satisfaction.
Service Center Responsiveness All PEOs have service centers that assist clients with a wide variety of HR services. PEO responsive ness to time critical subjects is important.
Workers Compensation Program Handling Workers' compensation claims and safety programs is an important part of the value of a PEO.
Health Insurance Plans For clients using the PEOs health plans, this is meant for clients to rate the overall health insurance offering and management for he plan they are getting throught their PEO.
HR Services The general satsifaction with the PEOs handling of the wide world of HR services.
Account Manager All PEOs will have an account manager assigned to their company.

Ratings scale are: 5 - Outstanding, 4 - Above Average, 3 - Average, 2 - Below Average or 1 - Poor. Client also can submit general comments and feedback about their PEO vendor. StaffMarket only accepts reviews from businesses who we have confirmed our actual clients of the PEO. To maintain the validity of these PEO reviews, StaffMarket does not accept anonymous reviews and only businesses who have used StaffMarket are invited to submit reviews. If you have questions about any PEO you are considering, contact StaffMarket and one of our analysts will be glad to assist you.

ASCEND HR SOLUTIONS - Type of clients NOT accepted (Work Comp Risk)

ASCEND HR SOLUTIONS has not defined their excluded types of business at StaffMarket. For more information about PEO and employee leasing - work comp solutions, register to get PEO and HR outsourcing quotes for your company.


ASCEND HR SOLUTIONS - HR Outsourcing Services Offered

ASCEND HR SOLUTIONS can provide services that include support for piecework earnings, support for commissioned earnings, support for tipped earnings, and timeclocks. They will also assist with service center labor reporting, pos terminal/cash register, job costing report, custom spreadsheet, and payroll export to customer software. In addition, ASCEND HR SOLUTIONS provides assistance with hardcopy certified payroll report, employee expense reimbursement, departmental costing, direct deposit for payroll checks, and debit card direct deposit payroll. In addition, ASCEND HR SOLUTIONS provides assistance with cash for payroll payment, vacation accrual, vacation carryover, vacation available balance, and sick leave accrual. Other services include sick leave carryover, Other services include sick leave available balance, on-line payroll reports, internet employee address changes, and internet w4 exemption changes. They will also assist with internet labor reporting - employee, internet payroll approval - manager, on-line benefits enrollment, local hr presence, and employee handbooks. In addition, ASCEND HR SOLUTIONS provides assistance with new hire drug testing, random drug testing, pre-employment background checks, sexual harassment prevention training, and employment discrimination training. In addition, ASCEND HR SOLUTIONS provides assistance with employment confirmation to third parties, regulatory compliance guidance, performance evaluations assistance, employee recruitment, and employee certification administration. Other services include epli, Other services include spanish speakers, tuition assistance, pre-paid legal, and employee assistance. They will also assist with technical training, management development programs, pre-employment testing, dispute resolution, and outplacement assistance. In addition, ASCEND HR SOLUTIONS provides assistance with salary guidelines, job description development, financial planning, interviewing, and employee wellness.

This is a partial list of services offered by ASCEND HR SOLUTIONS. The full listing of HR outsourcing services offered by ASCEND HR SOLUTIONS is available to registered StaffMarket users.
Register to get PEO and HR outsourcing quotes for your company.

Learn more about PEO employer services.

ASCEND HR SOLUTIONS - Employee Benefits Available

ASCEND HR SOLUTIONS can provide insurance and employee benefits that include medical health maintenance organization, medical preferred provider organization, long term disability - employee, and short term disability. They can also provide dental hmo, dental ppo , vision, term life - employee, and ad&d - employee. In addition, ASCEND HR SOLUTIONS has plans available for flexible spending account - employee, flexible spending account- dependent, 401k- employee, 401k - employer match, and ira payroll deduction.

This is a partial list of employee benefit and insurance options available from ASCEND HR SOLUTIONS. The full listing of insurance coverage services offered by ASCEND HR SOLUTIONS is available to registered StaffMarket users.
Register to get PEO, ASO and HR outsourcing quotes for your company.

Learn more about PEO employee benefits.

Factors Affecting PEO Client Retention Rates

  1. PEO client goes out of business
    The recession of 2006 through 2012 has forced many small and medium sized companies to close their doors.  These recession casualties have caused the PEO retention rates to be reduced.  New start-up companies often hire a PEO since they get turn key insurance HR administrative services. In general, start up companies have a high failure rate.  According to this research only 43% of businesses started in 2005 were still in existence five years later. Since new businesses often hire a PEO, it can be inferred that any PEO with a five year retention rate over 43% is adding value and expertise that helps start up companies survive and prosper.  Review the BLS failure rate for business startups. Some PEOs have specialized in construction and other high risk (for workers’ compensation insurance) industries.  These PEOs have seen high client attrition due to the fact that their target client market has shrunk. In addition, geography also plays a role.  Most PEOs cover only limited states and some states have been affected by the recession much more than others.  For example, PEOs that specialize in construction in Florida have seen a high customer loss rate during the recession.

  2. Client drops the PEO
    In some cases the PEO client may become dissatisfied with the PEO service level or to changes in the PEO benefits plans.  Although rare, some PEO have moved from group health insurance plans to individually underwritten plans and this has affected the health insurance costs for the client.  I those cases the client may leave the PEO to engage a different PEO or go to a standard market health insurance plan.

  3. PEO drops the client
    In other situations the PEO may drop the client if the client refuses to implement safety programs that keep work comp costs in check or fails to implement the recommended HR processes. PEOs work to keep insurance and employment risk costs in check and may terminate clients who do not assist with those objectives.


Note: ASCEND HR SOLUTIONS may offer HR Outsourcing services as a Professional Employer Organization (PEO) or by providing HR administrative services as an Administrative Services Organization (ASO) . Contact StaffMarket for assistance with the HR Outsourcing types and options available and to get PEO Quotes for your company. In addition some states require a PEO to be licensed. Review PEO and employee leasing licensing requirements. Search StaffMarket for more information about ASCEND HR SOLUTIONS

Notice:

The StaffMarket.com website provides a directory of information about companies operating in the Professional Employer Organization industry. The presence of any link or named company on this website or its affiliated sites does not imply any recommendation, approval or endorsement of ASCEND HR SOLUTIONS or any listed companies. StaffMarket Services, LLC is not acting as a representative, agent, D/B/A or any responsible party of any third party companies appearing on this site. We are not ASCEND HR SOLUTIONS.

As a condition of accessing this website and its affiliated sites, you agree to hold StaffMarket Services harmless from any claim that may arise from your use of any content embodied therein. Neither StaffMarket Services, LLC nor any party involved in the operation of this website and its affiliated sites, or their assigns, shall assume any responsibility for errors or omissions in the content therein or for damages, whether direct, indirect, incidental, or consequential, that may arise from the use of this website and affiliated sites under any circumstances.


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