Johnson Employer Support Services
PEO Ratings and Reviews

Overall Client Satisfaction Rating

4.89 out of 5 with 9 client ratings

StaffMarket Member for 22 years

http://www.peoamerica.net
Head Quarters

727 N. West Avenue
El Dorado, AR 71730


Operating in these 11 states

Coverage
No Coverage

Client Retention For Johnson Employer Support Services


  • Of StaffMarket clients who selected Johnson Employer Support Services and could have stayed at least 1 year, 88% did.
  • Of StaffMarket clients who selected Johnson Employer Support Services and could have stayed at least 2 years, 75% did.
  • Of StaffMarket clients who selected Johnson Employer Support Services and could have stayed at least 5 years, 50% did.
  • Of StaffMarket clients who selected Johnson Employer Support Services and could have stayed at least 10 years, 14% did.

Client Ratings and Reviews for Johnson Employer Support Services (StaffMarket Verified)*

Only businesses who have registered with StaffMarket and engaged one of our member PEOs are invited to submit their ratings and comments. No trolls or bogus self promotion is allowed and all reviews have been verbally confirmed with our staff.

Review by
8 years ago
Overall Rating 5

Johnson Employer support services have provided both expertise and consistent support with regard to our HR functions and pay. Quick to provide Management with excellent advise in dealing with all situations. It is like having an HR Manager right next door. As our Company grows we plan to keep Johnson with us - their knowledge is invaluable to us.

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
10 years ago
Overall Rating 5

Johnson Employer is always quick to respond to any needs that we have. We always receive sound advice on HR issues. Their record is outstanding in responding and handling our unemployment account. We are pleased to be working with Johnson Employer and look forward to a long standing relationship. Sincerely, Larry Holcomb/ Plant Manager and Glenda McLemore.

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Review by
10 years ago
Overall Rating 5

WE ARE VERY PLEASED TO WORK WITH JOHNSON EMPLOYER. WE LLOK FORWARD A LONG STANDING RELATIONSHIP WITH JOHNSON EMPLOYER. THANK YOU!

  • Payroll Rating
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  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
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Review by
15 years ago
Overall Rating 5

THEY HAVENT BEEN ABLE TO COME UP WITH A 401K PLAN AND WE NEED ONE.

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
17 years ago
Overall Rating 5

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  • Health Insurance and Employee Benefits Rating
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Review by
18 years ago
Overall Rating 5

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Review by
18 years ago
Overall Rating 5

WE HAVE HAD NO PROBLEMS AT ALL.

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Review by
18 years ago
Overall Rating 4

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Review by
19 years ago
Overall Rating 5

WE ARE VERY HAPPY WITH ALL OF THEIR SERVICES. THEY ALWAYS RESPOND QUICKLY WITH OUR QUESTIONS AND HELP US THRU ANY AND ALL BUMPS IN THE ROAD. THANK YOU VERY MUCH FOR HOOKING US UP WITH THEM. SINCERELY, CHERYL R. BREWSTER

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Johnson Employer Support Services - Types of clients NOT accepted (Work Comp Risk)

  • 237990 - Railroad construction
  • 237990 - Railway construction (e.g., interlocker, roadbed, signal, track)
  • 237990 - Railway roadbed construction
  • 238210 - Railroad signalling equipment installation
  • See More Client Type Exclusions

Johnson Employer Support Services - HR Outsourcing Services Offered

Offered
Not Offered

Payroll Earnings

  • Piecework
  • Commissioned
  • Tipped

Time/Labor Data Collection

  • Time clocks
  • Service Center Labor Reporting
  • POS Terminal/Cash Register

Payroll Reports

  • Job Costing Report
  • Custom Spreadsheet Costing
  • Payroll Reports Export
  • Certified Payroll Report
  • Employee Expense Reimbursement
  • Departmental Costing

Employee Payment Method

  • Direct Deposit Payroll
  • Debit Cards
  • Cash payroll payment

Vacation and Sick Accrual

  • Vacation Accrual
  • Vacation Carryover
  • Vacation Available Balance
  • Sick Leave Accrual
  • Sick Leave Carryover
  • Sick Leave Available Balance

Internet Capability

  • On-line Payroll Reports
  • Internet Employee Address Changes
  • Internet W4 Exemption Changes
  • Internet Labor Reporting - Employee
  • Internet Payroll Approval - Manager
  • On-line Benefits Enrollment

HR

  • Local HR Presence
  • Employee Handbooks
  • New Hire Drug Testing
  • Random Drug Testing
  • Pre-Employment Background Checks
  • Sexual Harassment Prevention Training
  • Employment Discrimination Training
  • Employment Confirmation to Third Parties
  • Regulatory Compliance Guidance
  • Performance Evaluations Assistance
  • Employee Recruitment
  • Employee Certification Administration
  • EPLI
  • Support for Spanish Speakers
  • Tuition Assistance
  • Pre-paid Legal
  • Employee Assistance
  • Technical Training
  • Management Development Programs
  • Pre-Employment Testing
  • Dispute Resolution
  • Outplacement Assistance
  • Salary Guidelines
  • Job Description Development
  • Financial Planning
  • Interviewing
  • Employee Wellness

Johnson Employer Support Services - Employee Benefits Offered

Offered
Not Offered

Health Insurance

  • Medical HMO
  • Medical PPO
  • Medical POS

Dental Plans

  • Dental HMO
  • Dental PPO

Prescription

  • Prescription Card

Retirement Plans

  • Defined Contribution Pension
  • 401K- Employee
  • 401K - Employer Match
  • 401K Bonus
  • IRA

Supplemental Insurance

  • Vision
  • Term Life-Employee
  • AD&D-Employee
  • FSA-Employee
  • FSA-Dependents
  • LTD
  • STD

Employee Discount Plans

  • Credit Union
  • Car Rental Discount
  • Buying Club
  • Health Club
  • Travel Discount
  • Movie Tickets
  • Amusement Parks

Business Insurance

  • P&C

Note:
Johnson Employer Support Services may offer HR Outsourcing services as a Professional Employer Organization (PEO) or by providing HR administrative services as an Administrative Services Organization (ASO) . Contact StaffMarket for assistance with the HR Outsourcing types and options available and to get PEO Quotes for your company. In addition some states require a PEO to be licensed. Review PEO and employee leasing licensing requirements. Search StaffMarket for more information about Johnson Employer Support Services.

Notice:

The StaffMarket.com website provides a directory of information about companies operating in the Professional Employer Organization industry. The presence of any link or named company on this website or its affiliated sites does not imply any recommendation, approval or endorsement of Johnson Employer Support Services or any listed companies. StaffMarket Services, LLC is not acting as a representative, agent, D/B/A or any responsible party of any third party companies appearing on this site. We are not Johnson Employer Support Services.

As a condition of accessing this website and its affiliated sites, you agree to hold StaffMarket Services harmless from any claim that may arise from your use of any content embodied therein. Neither StaffMarket Services, LLC nor any party involved in the operation of this website and its affiliated sites, or their assigns, shall assume any responsibility for errors or omissions in the content therein or for damages, whether direct, indirect, incidental, or consequential, that may arise from the use of this website and affiliated sites under any circumstances.

Factors Affecting PEO Client Retention Rates
PEO client goes out of business

The recession of 2006 through 2012 has forced many small and medium sized companies to close their doors. These recession casualties have caused the PEO retention rates to be reduced. New start-up companies often hire a PEO since they get turn key insurance HR administrative services. In general, start up companies have a high failure rate. According to this research only 43% of businesses started in 2005 were still in existence five years later. Since new businesses often hire a PEO, it can be inferred that any PEO with a five year retention rate over 43% is adding value and expertise that helps start up companies survive and prosper. Review the BLS failure rate for business startups. Some PEOs have specialized in construction and other high risk (for workers’ compensation insurance) industries. These PEOs have seen high client attrition due to the fact that their target client market has shrunk. In addition, geography also plays a role. Most PEOs cover only limited states and some states have been affected by the recession much more than others. For example, PEOs that specialize in construction in Florida have seen a high customer loss rate during the recession.

Client drops the PEO

In some cases the PEO client may become dissatisfied with the PEO service level or to changes in the PEO benefits plans. Although rare, some PEO have moved from group health insurance plans to individually underwritten plans and this has affected the health insurance costs for the client. I those cases the client may leave the PEO to engage a different PEO or go to a standard market health insurance plan.

PEO drops the client

In other situations the PEO may drop the client if the client refuses to implement safety programs that keep work comp costs in check or fails to implement the recommended HR processes. PEOs work to keep insurance and employment risk costs in check and may terminate clients who do not assist with those objectives.

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About StaffMarket Verified Reviews

Since 1999, StaffMarket has assisted thousands of business owners find the best PEO for their needs. Each calendar quarter we poll each busineses to determine how satisfied they are with the PEO they have chosen. PEO clients rank their PEO from 1 - 5 on 6 categories:

Payroll Accuracy
Payroll services are a critical part of the PEO value for a business. A PEO who makes errors with inaccurate payroll can be very frustrating for the PEO client and its employees. Payroll services are vital to cusomter satisfaction.

Service Center Responsiveness
All PEOs have service centers that assist clients with a wide variety of HR services. PEO responsive ness to time critical subjects is important.

Workers Compensation Program
Handling Workers' compensation claims and safety programs is an important part of the value of a PEO.

Health Insurance Plans
For clients using the PEOs health plans, this is meant for clients to rate the overall health insurance offering and management for he plan they are getting throught their PEO.

HR Services
The general satsifaction with the PEOs handling of the wide world of HR services.

Account Manager
All PEOs will have an account manager assigned to their company.


Ratings scale are:

  • 5 - Outstanding
  • 4 - Above Average
  • 3 - Average
  • 2 - Below Average
  • 1 - Poor.

Client also can submit general comments and feedback about their PEO vendor. StaffMarket only accepts reviews from businesses who we have confirmed are actual clients of the PEO. To maintain the validity of these PEO reviews, StaffMarket does not accept anonymous reviews and only businesses who have used StaffMarket are invited to submit reviews. If you have questions about any PEO you are considering, contact StaffMarket and one of our analysts will be glad to assist you.

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