Modern Business Associates
PEO Ratings and Reviews

Overall Client Satisfaction Rating

4.36 out of 5 with 11 client ratings

StaffMarket Member for 22 years

http://www.mbahro.com
Head Quarters

9455 Koger Blvd. Suite 200
St. Petersburg, FL 33702

Information about Modern Business Associates

In December 2021 Modern Business Associates (MBA) was acquired by DecisionHR. Both companies have headquarters in the Tampa Bay area. According to a press release, both companies will be companies will continue to operate as separate operating entities and the will be no immediate effects for their PEO clients. The combined entity will create one of the largest privately held Professional Employer Organizations in the United States.


Operating in these 34 states

Coverage
No Coverage

Client Retention For Modern Business Associates


  • Of StaffMarket clients who selected Modern Business Associates and could have stayed at least 1 year, 88% did.
  • Of StaffMarket clients who selected Modern Business Associates and could have stayed at least 2 years, 62% did.
  • Of StaffMarket clients who selected Modern Business Associates and could have stayed at least 5 years, 21% did.
  • Of StaffMarket clients who selected Modern Business Associates and could have stayed at least 10 years, 17% did.

Client Ratings and Reviews for Modern Business Associates (StaffMarket Verified)*

Only businesses who have registered with StaffMarket and engaged one of our member PEOs are invited to submit their ratings and comments. No trolls or bogus self promotion is allowed and all reviews have been verbally confirmed with our staff.

Review by
15 years ago
Overall Rating 5

VERY PLEASED!

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
15 years ago
Overall Rating 5

VERY PLEASED!

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
16 years ago
Overall Rating 5

I AM VERY SATISFIED WITH THE LEVEL OF SERVICE PROVIDED BY MBA. THEY ARE ALL VERY RESPONSIVE TO MY NEEDS!

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
16 years ago
Overall Rating 1

WHEN OUR EMPLOYMENT LEVEL HIT ROCK BOTTOM FOR TWO WEEKS WE WERE DROPPED BY MBA. THEY OVERCHARGED US $75,000 OVER FOUR YEARS AND WHEN IT WAS BROUGHT TO THEIR ATTENTION THE RELATIONSHIP ONLY GOT MORE STRAINED. WE HAVE TURNED OVER THIS SITUATION TO A WORKERS COMP INVESTIGATION COMPANY. MBA IS A GREEDY, ANTI RULE, LIARS!!1

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
16 years ago
Overall Rating 5

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
16 years ago
Overall Rating 5

COULD NOT BE MORE HAPPIER! THEY ARE GOOD AND PROFESSIONAL.

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
16 years ago
Overall Rating 4

WE HAVE HAD SOME BUMPS IN THE ROAD TRYING TO IMPLEMENT EVERYTHING BUT MBA HAS ALWAYS WORKED VERY HARD AND DONE THE RIGHT THING FOR US. WE HAVE NOT USED THE WORKERS COMP. PROGRAM OR THE HR SERVICES SO I DONT HAVE ANY WAY TO RATE THOSE PROGRAMS.

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
16 years ago
Overall Rating 4

WE WILL NOT RUN OUR FIRST PAYROLL UNTIL 1/19/2007. SO FAR THE SERVICE HAS BEEN ATTENTIVE. BOB RUSSELL

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
17 years ago
Overall Rating 4

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
18 years ago
Overall Rating 5

EVERYONE AT MBA IS TERRIFIC TO DEAL WITH. FROM CHANDLER WHO SET IT UP TO JOYCE AND ILCE WHO HAVE TAKEN OVER THE ACCOUNT. VERY HELPFUL!

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Review by
19 years ago
Overall Rating 5

THEY ARE AN INCREDIBLE COMPANY AND I STRONGLY RECOMMEND THEM TO ANY PROSPECTS THAT YOU HAVE. ASIDE FROM SIMPLY DOING THEIR JOB WELL THEY ARE REAL PEOPLE AND HAVE BEEN VERY INSTRUMENTAL IN ASSISTING US IN A VARIETY OF MATTERS.

  • Payroll Rating
  • Service Rating
  • Work Comp Program Rating
  • Health Insurance and Employee Benefits Rating
  • Human Resources Services Rating
  • Account Manager Rating

Modern Business Associates - Types of clients NOT accepted (Work Comp Risk)

  • 236210 - Prefabricated industrial building (except warehouses) erection
  • 236210 - Steel mill construction
  • 236220 - Prefabricated commercial building erection
  • 236220 - Prefabricated institutional building erection
  • 237130 - Cable laying (e.g., cable television, electricity, marine, telephone), including underground
  • 237310 - Sign erection, highway, roads street or bridge
  • 237990 - Caisson (i.e., marine or pneumatic structures) construction
  • 237990 - Construction management, marine structure
  • 237990 - Marine construction
  • 237990 - Pile driving, marine
  • 238120 - Erecting structural steel
  • See More Client Type Exclusions

Modern Business Associates - HR Outsourcing Services Offered

Offered
Not Offered

Payroll Earnings

  • Piecework
  • Commissioned
  • Tipped

Time/Labor Data Collection

  • Time clocks
  • Service Center Labor Reporting
  • POS Terminal/Cash Register

Payroll Reports

  • Job Costing Report
  • Custom Spreadsheet Costing
  • Payroll Reports Export
  • Certified Payroll Report
  • Employee Expense Reimbursement
  • Departmental Costing

Employee Payment Method

  • Direct Deposit Payroll
  • Debit Cards
  • Cash payroll payment

Vacation and Sick Accrual

  • Vacation Accrual
  • Vacation Carryover
  • Vacation Available Balance
  • Sick Leave Accrual
  • Sick Leave Carryover
  • Sick Leave Available Balance

Internet Capability

  • On-line Payroll Reports
  • Internet Employee Address Changes
  • Internet W4 Exemption Changes
  • Internet Labor Reporting - Employee
  • Internet Payroll Approval - Manager
  • On-line Benefits Enrollment

HR

  • Local HR Presence
  • Employee Handbooks
  • New Hire Drug Testing
  • Random Drug Testing
  • Pre-Employment Background Checks
  • Sexual Harassment Prevention Training
  • Employment Discrimination Training
  • Employment Confirmation to Third Parties
  • Regulatory Compliance Guidance
  • Performance Evaluations Assistance
  • Employee Recruitment
  • Employee Certification Administration
  • EPLI
  • Support for Spanish Speakers
  • Tuition Assistance
  • Pre-paid Legal
  • Employee Assistance
  • Technical Training
  • Management Development Programs
  • Pre-Employment Testing
  • Dispute Resolution
  • Outplacement Assistance
  • Salary Guidelines
  • Job Description Development
  • Financial Planning
  • Interviewing
  • Employee Wellness

Modern Business Associates - Employee Benefits Offered

Offered
Not Offered

Health Insurance

  • Medical HMO
  • Medical PPO
  • Medical POS

Dental Plans

  • Dental HMO
  • Dental PPO
  • Dental PPO
  • Dental PPO
  • Dental PPO

Prescription

  • Prescription Card

Retirement Plans

  • Defined Contribution Pension
  • 401K- Employee
  • 401K - Employer Match
  • 401K Bonus
  • IRA

Supplemental Insurance

  • Vision
  • Term Life-Employee
  • AD&D-Employee
  • FSA-Employee
  • FSA-Dependents
  • LTD
  • STD

Employee Discount Plans

  • Credit Union
  • Car Rental Discount
  • Buying Club
  • Health Club
  • Travel Discount
  • Movie Tickets
  • Amusement Parks

Business Insurance

  • P&C

Note:
Modern Business Associates may offer HR Outsourcing services as a Professional Employer Organization (PEO) or by providing HR administrative services as an Administrative Services Organization (ASO) . Contact StaffMarket for assistance with the HR Outsourcing types and options available and to get PEO Quotes for your company. In addition some states require a PEO to be licensed. Review PEO and employee leasing licensing requirements. Search StaffMarket for more information about Modern Business Associates.

Notice:

The StaffMarket.com website provides a directory of information about companies operating in the Professional Employer Organization industry. The presence of any link or named company on this website or its affiliated sites does not imply any recommendation, approval or endorsement of Modern Business Associates or any listed companies. StaffMarket Services, LLC is not acting as a representative, agent, D/B/A or any responsible party of any third party companies appearing on this site. We are not Modern Business Associates.

As a condition of accessing this website and its affiliated sites, you agree to hold StaffMarket Services harmless from any claim that may arise from your use of any content embodied therein. Neither StaffMarket Services, LLC nor any party involved in the operation of this website and its affiliated sites, or their assigns, shall assume any responsibility for errors or omissions in the content therein or for damages, whether direct, indirect, incidental, or consequential, that may arise from the use of this website and affiliated sites under any circumstances.

Factors Affecting PEO Client Retention Rates
PEO client goes out of business

The recession of 2006 through 2012 has forced many small and medium sized companies to close their doors. These recession casualties have caused the PEO retention rates to be reduced. New start-up companies often hire a PEO since they get turn key insurance HR administrative services. In general, start up companies have a high failure rate. According to this research only 43% of businesses started in 2005 were still in existence five years later. Since new businesses often hire a PEO, it can be inferred that any PEO with a five year retention rate over 43% is adding value and expertise that helps start up companies survive and prosper. Review the BLS failure rate for business startups. Some PEOs have specialized in construction and other high risk (for workers’ compensation insurance) industries. These PEOs have seen high client attrition due to the fact that their target client market has shrunk. In addition, geography also plays a role. Most PEOs cover only limited states and some states have been affected by the recession much more than others. For example, PEOs that specialize in construction in Florida have seen a high customer loss rate during the recession.

Client drops the PEO

In some cases the PEO client may become dissatisfied with the PEO service level or to changes in the PEO benefits plans. Although rare, some PEO have moved from group health insurance plans to individually underwritten plans and this has affected the health insurance costs for the client. I those cases the client may leave the PEO to engage a different PEO or go to a standard market health insurance plan.

PEO drops the client

In other situations the PEO may drop the client if the client refuses to implement safety programs that keep work comp costs in check or fails to implement the recommended HR processes. PEOs work to keep insurance and employment risk costs in check and may terminate clients who do not assist with those objectives.

×
About StaffMarket Verified Reviews

Since 1999, StaffMarket has assisted thousands of business owners find the best PEO for their needs. Each calendar quarter we poll each busineses to determine how satisfied they are with the PEO they have chosen. PEO clients rank their PEO from 1 - 5 on 6 categories:

Payroll Accuracy
Payroll services are a critical part of the PEO value for a business. A PEO who makes errors with inaccurate payroll can be very frustrating for the PEO client and its employees. Payroll services are vital to cusomter satisfaction.

Service Center Responsiveness
All PEOs have service centers that assist clients with a wide variety of HR services. PEO responsive ness to time critical subjects is important.

Workers Compensation Program
Handling Workers' compensation claims and safety programs is an important part of the value of a PEO.

Health Insurance Plans
For clients using the PEOs health plans, this is meant for clients to rate the overall health insurance offering and management for he plan they are getting throught their PEO.

HR Services
The general satsifaction with the PEOs handling of the wide world of HR services.

Account Manager
All PEOs will have an account manager assigned to their company.


Ratings scale are:

  • 5 - Outstanding
  • 4 - Above Average
  • 3 - Average
  • 2 - Below Average
  • 1 - Poor.

Client also can submit general comments and feedback about their PEO vendor. StaffMarket only accepts reviews from businesses who we have confirmed are actual clients of the PEO. To maintain the validity of these PEO reviews, StaffMarket does not accept anonymous reviews and only businesses who have used StaffMarket are invited to submit reviews. If you have questions about any PEO you are considering, contact StaffMarket and one of our analysts will be glad to assist you.

×
Which PEO is the right fit for your company? Let's find out.