Southeast Personnel Leasing Inc.
PEO Ratings and Reviews
Overall Client Satisfaction Rating
StaffMarket Member for 23 years
http://www.southeastpersonnel.com
2739 US HWY 19 N
Holiday, FL 34691
Information about Southeast Personnel Leasing Inc.
On November 17, 2017 the primary workers compensation insurance carrier for Southeast Personnel Leasing Inc - Lion Insurance Company received a rating upgrade from A- ("stable") to A ("positive") from A.M. Best. According to the upgrade notice:The rating upgrades reflect Lion’s balance sheet assessment, which is categorized as strongest by A.M. Best, with its surplus increasing in each of the past 10 years, strength of reserves, and conservative investment portfolio. The ratings also reflect the company’s strong operating performance, with little volatility, on a 5 and 10-year basis, as well as an appropriate enterprise risk management program, to support these results.
Operating in these 22 states
Client Retention For Southeast Personnel Leasing Inc.
- Of StaffMarket clients who selected Southeast Personnel Leasing Inc. and could have stayed at least 1 year, 66% did.
- Of StaffMarket clients who selected Southeast Personnel Leasing Inc. and could have stayed at least 2 years, 50% did.
- Of StaffMarket clients who selected Southeast Personnel Leasing Inc. and could have stayed at least 5 years, 29% did.
- Of StaffMarket clients who selected Southeast Personnel Leasing Inc. and could have stayed at least 10 years, 14% did.
Client Ratings and Reviews for Southeast Personnel Leasing Inc. (StaffMarket Verified)*
Only businesses who have registered with StaffMarket and engaged one of our member PEOs are invited to submit their ratings and comments. No trolls or bogus self promotion is allowed and all reviews have been verbally confirmed with our staff.
Haven't really used Health Insurance or HR. We are a new company, and they we are probably difficult to deal with compared with someone who is already set up and going. We are very grateful that they were able to give us an option for payroll.
My only complaint is that one of my staff applied for automatic deposit back in February 2015, and they still have not started this process to date after 2 requests to have it done.
Very pleased with their service
WHEN I FIRST STARTED WITH SPLI SEVERAL YEARS AGO IT WAS CONVENIENT FOR ME BECAUSE THEY WOULD CALL ME FOR THE PAYROLL, BUT NOW THEY GET IRRITATED WHEN THEY CALL AND INSIST THAT I CALL THEM OR I MAY NOT GET MY PAYROLL. I WAS ALWAYS UNDER THE ASSUMPTION THAT WAS THEIR JOB. MY PAYROLL GETS CALLED IN ON A WEDNESDAY AND ITS JUST SOMETHING THAT SLIPS MY MIND IN THE MIDDLE OF THE WEEK.
I RECEIVED A CERTIFIED LETTER FROM SOUTHEAST YESTERDAY INFORMING US THAT THEY ARE DROPPING OUR CONTRACT EFFECTIVE 4/27/2007. NO EXPLANATION WAS PROVIDED AND MY CALL TO THEM PRODUCED COMMENTS LIKE "I HAVE NO IDEA WHY YOU WERE DROPPED, I WILL NEED TO CHECK WITH THE OWNER". WE NEVER HAD A WORKERS COMP CLAIM, NEVER MISSED A PAYMENT, ETC., IN THE SEVERAL YEARS THAT WE HAVE BEEN WORKING TOGETHER. I AM TRULY PUZZLED BY THE TERMINATION AND REQUESTED A REVIEW. CAN YOU HELP WITH THIS?
I FEEL THAT AS PART OF YOUR NETWORK THAT I SHOULD BE ELIGIBLE FOR HEALTH INSURANCE WITHOUT HAVING TO HAVE MORE EMPLOYEES PARTICIPATING, AND NOT JUST A MINI MED. BECAUSE NO ONE ELSE WANTS INSURANCE, I CANT HAVE IT EITHER.
I WISH I HAD KNOWN ABOUT THIS OPTION SOONER.
THE PAYROLL IS OK. WE ALWAYS RUN INTO ISSUES GETTING INFORMATION REGARDING PR AUDITS AND PAPERWORK IE: W-2S, 941S, ETC. THESE FORMS ARE FOR OUR LIABILITY AUDITS AND THIS INFORMATION IS IMPORTANT. AS OF TODAY APRIL 5, 2006 - I AM STILL WAITING FOR INFORMATION.......
I THOUGHT I HAD TO CALL OR FAX THEM MY EMPLOYEES HOURS BUT INSTEAD SOMEONE CALLS ME FOR THEIR HOURS EVERY MONDAY. I GET SO TIED UP JUST KEEPING WORK GOING THAT I EASILY COULD FORGET TO CALL THEM SO THIS IS GREAT! THANKS TO YOU AND THEM.
MY PAYROLL MANAGER, DUSTIN, IS AWESOME. VERY PERSONABLE AND TAKES CARE OF MY CONCERNS AND QUESTIONS IMMEDIATELY. THANK YOU.. WENDY KEMPE
WE ARE NOT USING THE HR SERVICES OR HEALTH INSURANCE PLANS. I WOULD LIKE TO SEE DIRECT DEPOSIT OFFERED AS AN OPTION SO I AM NOT STUCK IN THE OFFICE ON PAYDAYS.
THINGS ARE GOING GREAT. THANKS FOR THE INQUIRY!!
THEY SEEM TO BE WHAT THEY SAID THEY WOULD BE AND I AM VERY HAPPY SO THANK YOU
THE BANK INQUIRIES HAVE CAUSE A LOT OF PROBLEMS FOR US. SPL COULD NOT GET OUR ACCOUNT VERIFIED FOR A WHOLE MONTH. IT SEEMS THAT SOMEONE WAS NOT MEETING THEIR JOB DISCRIPTION.
ALL IS GOING WELL...WE HAVE HAD A GOOD RELATIONSHIP WITH SOUTHEST PERSONNEL. JODY
WE HAVE BEEN VERY HAPPY WITH THEM SO FAR. THANK YOU. KIMBERLY SHEPHERD KEENES TRUCKING & LAND DEVELOPMENT, INC.
DIANNE DUNPHY IS PROBABLY THE BIGGEST REASON TO STAY WITH SOUTHEAST, IN SPITE OF SOME MINOR GLITCHES WITH MISSING TIME, RE-SENDING OF CHECKS. SHES GREAT.
MANY THANKS FOT THE REFERAL TO SOUTHEAST
WE HAVE NOT HIRED ADDITIONAL PERSONNEL. SOUTHEAST HAS BEEN A PLEASURE TO WORK WITH. NO COMPLAINS.
THEY ARE ALWAYS VERY HELPFUL AND PROFESSIONAL. HAVE HAD NO PROBLEMS WITH THEM. I RECOMMEND THEIR SERVICES HIGHLY.
EVERYTHING IS WORKING OUT FINE.
Southeast Personnel Leasing Inc. - Types of clients NOT accepted (Work Comp Risk)
- No client type exclusions identified.
Southeast Personnel Leasing Inc. - HR Outsourcing Services Offered
Payroll Earnings
Time/Labor Data Collection
Payroll Reports
Employee Payment Method
Vacation and Sick Accrual
Internet Capability
HR
Southeast Personnel Leasing Inc. - Employee Benefits Offered
Health Insurance
Dental Plans
Prescription
Retirement Plans
Supplemental Insurance
Employee Discount Plans
Business Insurance
Note:
Southeast Personnel Leasing Inc. may offer HR Outsourcing services as a Professional Employer Organization (PEO) or by providing HR administrative services as an Administrative Services Organization (ASO) . Contact StaffMarket for assistance with the HR Outsourcing types and options available and to get PEO Quotes for your company. In addition some states require a PEO to be licensed. Review PEO and employee leasing licensing requirements. Search StaffMarket for more information about Southeast Personnel Leasing Inc..
Notice:
The StaffMarket.com website provides a directory of information about companies operating in the Professional Employer Organization industry. The presence of any link or named company on this website or its affiliated sites does not imply any recommendation, approval or endorsement of Southeast Personnel Leasing Inc. or any listed companies. StaffMarket Services, LLC is not acting as a representative, agent, D/B/A or any responsible party of any third party companies appearing on this site. We are not Southeast Personnel Leasing Inc..
As a condition of accessing this website and its affiliated sites, you agree to hold StaffMarket Services harmless from any claim that may arise from your use of any content embodied therein. Neither StaffMarket Services, LLC nor any party involved in the operation of this website and its affiliated sites, or their assigns, shall assume any responsibility for errors or omissions in the content therein or for damages, whether direct, indirect, incidental, or consequential, that may arise from the use of this website and affiliated sites under any circumstances.
Factors Affecting PEO Client Retention Rates
PEO client goes out of businessThe recession of 2006 through 2012 has forced many small and medium sized companies to close their doors. These recession casualties have caused the PEO retention rates to be reduced. New start-up companies often hire a PEO since they get turn key insurance HR administrative services. In general, start up companies have a high failure rate. According to this research only 43% of businesses started in 2005 were still in existence five years later. Since new businesses often hire a PEO, it can be inferred that any PEO with a five year retention rate over 43% is adding value and expertise that helps start up companies survive and prosper. Review the BLS failure rate for business startups. Some PEOs have specialized in construction and other high risk (for workers’ compensation insurance) industries. These PEOs have seen high client attrition due to the fact that their target client market has shrunk. In addition, geography also plays a role. Most PEOs cover only limited states and some states have been affected by the recession much more than others. For example, PEOs that specialize in construction in Florida have seen a high customer loss rate during the recession.
Client drops the PEOIn some cases the PEO client may become dissatisfied with the PEO service level or to changes in the PEO benefits plans. Although rare, some PEO have moved from group health insurance plans to individually underwritten plans and this has affected the health insurance costs for the client. I those cases the client may leave the PEO to engage a different PEO or go to a standard market health insurance plan.
PEO drops the clientIn other situations the PEO may drop the client if the client refuses to implement safety programs that keep work comp costs in check or fails to implement the recommended HR processes. PEOs work to keep insurance and employment risk costs in check and may terminate clients who do not assist with those objectives.
×About StaffMarket Verified Reviews
Since 1999, StaffMarket has assisted thousands of business owners find the best PEO for their needs. Each calendar quarter we poll each busineses to determine how satisfied they are with the PEO they have chosen. PEO clients rank their PEO from 1 - 5 on 6 categories:
Payroll Accuracy Payroll services are a critical part of the PEO value for a business. A PEO who makes errors with inaccurate payroll can be very frustrating for the PEO client and its employees. Payroll services are vital to cusomter satisfaction.
Service Center Responsiveness All PEOs have service centers that assist clients with a wide variety of HR services. PEO responsive ness to time critical subjects is important.
Workers Compensation Program Handling Workers' compensation claims and safety programs is an important part of the value of a PEO.
Health Insurance Plans For clients using the PEOs health plans, this is meant for clients to rate the overall health insurance offering and management for he plan they are getting throught their PEO.
HR Services The general satsifaction with the PEOs handling of the wide world of HR services.
Account Manager All PEOs will have an account manager assigned to their company.
Ratings scale are:
- 5 - Outstanding
- 4 - Above Average
- 3 - Average
- 2 - Below Average
- 1 - Poor.
Client also can submit general comments and feedback about their PEO vendor. StaffMarket only accepts reviews from businesses who we have confirmed are actual clients of the PEO. To maintain the validity of these PEO reviews, StaffMarket does not accept anonymous reviews and only businesses who have used StaffMarket are invited to submit reviews. If you have questions about any PEO you are considering, contact StaffMarket and one of our analysts will be glad to assist you.
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